FAQ
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can track your order anytime using our Order Tracking page by entering your order number and email or phone number.
Can I cancel my order?
If you need to cancel your order, please contact us immediately at hello@sweetpeacare.com. We can only cancel orders that have not yet been processed or shipped. Once an order has been shipped, it cannot be canceled, but you may return it after receiving it.
How to return my order?
If you wish to return an item, you can do so within 30 days of receiving it. The item must be unused and in its original packaging. Please visit our Returns & Refunds page for detailed instructions on how to initiate a return.
How long does it take to receive my order?
Delivery times depend on your location and the selected shipping method. Estimated delivery times are:
- United States: 8-14 business days
- Australia: 8-14 business days
- Canada: 8-14 business days
- New Zealand: 8-14 business days
- United Kingdom: 8-14 business days
- Ireland: 8-14 business days
For any further assistance, feel free to contact us at hello@sweetpeacare.com.