Payment Policy
Payment Policy
Accepted Payment Methods
Sweet Pea Care offers a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
- Union Pay
Payment Security
We take security seriously and use industry-standard encryption and secure payment gateways to process all transactions. Your payment details are never stored or shared.
Order Processing & Payment Verification
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All orders must be paid in full before processing and shipping.
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In some cases, additional verification may be required to prevent fraud. If your payment is flagged for review, our team may contact you for further verification.
Failed Transactions & Payment Issues
If your payment fails, please check your card details or try an alternative payment method. If issues persist, contact your bank or our customer support team for assistance.
Refunds & Chargebacks
Refunds are processed according to our Refund Policy. Unauthorized chargebacks may result in order cancellation and restrictions on future purchases.
Contact Us
For any payment-related inquiries, please contact our support team:
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Email: hello@sweetpeacare.com
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Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (AEST)
By completing a purchase on Sweet Pea Care, you agree to our payment terms and conditions.